REFUND POLICY
Return & Refund Policy
We want you to love your purchase! If you're not entirely satisfied, we're here to help.
1. 30-DAY RETURN WINDOW
You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
2. HOW TO START A RETURN
To initiate a return, please contact us at help@nectarpathto.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. DAMAGES AND ISSUES
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item (like the wrong size or color in your 14-pack bundle), so that we can evaluate the issue and make it right.
4. EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
5. REFUNDS
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Questions? Contact our support team at help@thrivenationfy.com